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Checkout fails at final step. Tried 3 cards.
The reset email never arrives. Checked spam.
Wondering if there's a discount for annual.
I've been trying to reset my password for an hour. The reset email never arrives. I've checked spam, promotions, trash.
This is urgent — I have a client call at 3pm.
Hi Anna, thanks for reaching out — I understand the urgency.
Checking logs now, I'll trigger a manual reset. You should see a new email within 5 minutes.
Bounce log shows MX issue on chendesign.com. Flagging @dana.k.
New urgent ticket
Marcus Rivera: Payment not processing. Tried 3 cards and none go through...
Anna Chen replied
"That worked, thank you so much!"
TK-2378 approaching SLA
Response due in 30 minutes. Last activity 1h ago.